Privacy Policy

Last Updated: November 14, 2025

Welcome to SilverSpruce Lotto ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We adhere to the principles set out in the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information").

1.1 Information You Provide to Us

Account Registration: Name, email address, password, and date of birth (to verify you are 18+).
Transaction Data: Details about the lottery tickets you select and purchase (note: we do not store full credit card numbers; payments are processed by secure third-party providers).
Communications: Records of your correspondence with our support team via email or contact forms.

1.2 Information Collected Automatically

Log Data: IP address, browser type, operating system, and pages visited.
Device Information: Information about the mobile device or computer used to access our service.
Cookies: As detailed in our Cookies Policy, we use cookies to improve site functionality.

2. How We Use Your Information

We use your data for the following specific purposes:

To provide, operate, and maintain our lottery ticket messenger service.
To process your transactions and send you digital confirmations of your tickets.
To verify your identity and ensure you meet the legal age requirement (18+).
To communicate with you regarding updates, security alerts, and support messages.
To detect and prevent fraud, abuse, and security incidents.

3. Sharing Your Information

We do not sell your personal information. We only share your information in the following circumstances:

Service Providers: We may share data with trusted third-party vendors who help us operate our website (e.g., payment processors, email hosting services, cloud storage) under strict confidentiality agreements.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Canada).
Business Transfers: If SilverSpruce Lotto is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

4. Data Security

We implement robust security measures designed to protect your personal information from unauthorized access and disclosure. This includes the use of SSL (Secure Socket Layer) encryption for data transmission. However, please be aware that no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Your Rights

Under Canadian privacy laws, you have specific rights regarding your data:

Access: You have the right to request copies of your personal information held by us.
Correction: You have the right to request that we correct any information you believe is inaccurate.
Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions.
Deletion: You may request that we delete your account and personal data.

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our Service is strictly restricted to individuals aged 18 years or older. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal data from a minor, we will take steps to remove that information from our servers immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

Email: [email protected]
Mail: SilverSpruce Lotto, 123 King Street W, Toronto, ON M5H 1A1, Canada